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The child support agency cannot assist with custody and/or visitation (placement) issues. You must contact your attorney or file a pro se (do-it-yourself) motion with the Burnett County Clerk of Courts. View the following link to access
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1. By law, you must tell your child support agency within ten (10) days if you lose your job, if your income changes, or if you get a new job. These new circumstances will not change your court ordered payment amounts until a court revises your order. 2. Your court order for support continues after a job loss--only a court can change an order. 3. If child support payments were taken out of your paycheck, child support payments will now be withheld from your Unemployment Insurance checks. 4. If your job loss is expected to last longer than 6 to 8 weeks, you can ask to have your court order reviewed for a possible change.
Contact the child support agency to request a review of your child support order if there has been a substantial change in circumstances since the last order was entered. Some examples of a substantial change in circumstances are:
1.The court changes a child’s placement from one parent to the other
2. The paying parent receives a raise that would lead to an increase of more than 15% or $50 per month
3. The parent receiving support begins to receive public assistance benefits and the order is old or no support was ordered
4. The paying parent becomes incapacitated and can no longer work.
A modification of the order can result in an increase, a decrease or no change at all. Both parents will be mailed notice of the review and required to provide current financial information to the child support agency. The child support agency and child support attorneys who appear at hearings represent the interests of the State of Wisconsin—they do not represent either parent.
You can get tax intercept collection information by calling the KIDS Information Line at 1-800-991-5530. You can also call your local child support agency.
In the State of Wisconsin, payments are processed by the Wisconsin Support Collection Trust Fund (WI SCTF). If you know your personal identification number (PIN), you can access information about the last two payments you made or received by calling 800-991-5530, or by logging onto the state website: